Rosterer & Medical Receptionist (Part Time)

Our Medicare Urgent Care Clinic in Warrnambool is looking for a professional,
friendly, highly organised individual to join our medical staff support team on a part
time basis. As a rosterer & medical receptionist, you will play a crucial role in
providing exceptional customer service and supporting the overall operation of our clinic.

About the Role
You will be the first point of contact for patients and play a key role in keeping the
clinic running smoothly including responding to staff sick calls and coordinating
coverage for both the Nurse and Administrative Support Teams in consultation with
the Practice Manager.

Key responsibilities:
Responsibilities include (but are not limited to):

  • Welcoming and registering patients
  • Managing appointments and phone enquiries
  • Processing Medicare claims and private health insurance claims
  • Liaising with clinical staff to manage patient flow
  • Keeping both the reception and waiting areas organised and professional
  • Assisting with the rostering of both the Nurse & Administrative Support Teams (including sick leave coverage) in consultation with the Practice Manager

What We Are Looking For

We are seeking someone who has:

  • Reliable and punctual
  • Calm under pressure in a busy clinic
  • Professional and clear in communication
  • Organised and detail-focused
  • Experience in rostering or scheduling (preferred)
  • Previous experience in medical or administrative reception is a plus, but not required
  • Team player willing to support colleagues

Training & support:

  • 4 weeks comprehensive training at our Medicare Urgent Care Clinic located in Warrnambool.
  • Supportive team environment with experienced colleagues.
  • Opportunity to develop within a growing healthcare group.

How to Apply
Please send us a Cover Letter outlining:

Why you would be a great fit; your current & ongoing availability;
as well as an up-to-date resume to [email protected].

For further details about this position please contact

Louisa Radley, Practice Manager – Medicare Urgent Care Clinic

Tel. 0419 354 910

Email: [email protected]